Orders are typically processed within 2 business days for items in our trunk. However, processing times may vary for items that are yet to be crafted. In the case of the latter, we will write to you informing you of how long your order will take to process before shipping.

Yes. We offer international shipping to select countries. The costs are determined by the destination country and will be calculated during the checkout process. Simply select your country at checkout, and the specific shipping cost will be displayed before you finalize your purchase. Customs duties and taxes may apply and are the responsibility of the recipient.

Once your order has been processed and shipped, you will receive a tracking number to monitor the progress of your shipment. Please allow some time for the tracking information to update.

As each of our pieces is bespoke and hand-crafted with meticulous attention to detail, we are unable to offer refunds at this time. We appreciate your understanding of the unique nature of our products and encourage you to reach out to us if you have any questions or concerns regarding your order. Thank you for your support and for choosing to travel with Kilometre Paris.

If you receive a damaged or defective item, please contact us immediately at ask@kilometre.paris with photos of the product and original packaging. We will do our best to promptly resolve the issue.

For clothing items, we recommend machine washing them in a cold setting to preserve their quality. As for our bags, we advise hand-washing them using a gentle brush for optimal care. Following these care instructions will help ensure that your products remain in excellent condition for years to come.

Yes, sustainability is at the core of our brand values at Kilometre Paris. We take pride in our commitment to ethical practices and environmentally-friendly sourcing. All of our blanks are vintage, and we give new life to these pre-loved garments by meticulously embroidering them with our unique stories.

While we strive to provide general sizing information for our products, please note that due to the vintage nature of our pieces, sizing may vary slightly between pieces. We understand that each garment is unique, and we do our best to include sizes to help you make informed decisions. If you have specific questions about the fit of a particular item, please don't hesitate to reach out to us.